Ans :-No, DawaKhana is only a Marketplace. Simply put, we are just a platform that connects you to your local trusted & verified pharmacy store for the services you have opted for.

DawaKhana not being a pharmacy so don’t have any pharmacy license. All Pharmacy store partnered with us are verified to meet the pharmacy legal compliance and they have pharmacy license.
Ans:- We partner with trusted pharmacy who complies with valid drug license, pharmacist and all legal requirements as per Govt. Regulatory.

Ans:-You can place order through: a) Uploading your prescription b) Choose your pharmacy nearby c) Placing the medicine in system d) Choose payment Method

Ans:-No, uploading a prescription does not mean confirmation of your order. Your order will validate and the selected pharmacy store by you will then confirm stock availability. Our system will keep you updated on every step through SMS, & Notification. In case we are unable to fulfil the medicines, it will be communicated to you and our team will connect with you. As we a marketplace, we connect you to another pharmacy and complete the order.

Ans:-YES. But valid Prescription required.

Ans:-An Valid prescription should at least have the following:
1. Details of the Doctor (Name / Degree / Registration Number)
2. Patients Name & Age
3. Date of Prescription
4. Dosage of prescribed Medicines
5. Doctor's Signature
Please note that this is only for guidance and doesn't guarantee the delivery of medicine. The final decision on accepting or rejecting a prescription will be taken by our partner pharmacy who has the legal license to do so.

Ans:-Medicines will deliver to your doorstop by our Delivery team from our partner pharmacy.

Ans:-DawaKhana is a Marketplace Platform and the actual invoicing, sale, is done by a registered pharmacy in your neighbourhood. As part of the guidelines provided by partnered pharmacies - You can cancel your order within 5 minutes of order confirmation. Orders once shipped cannot be cancelled.
Ans:-Yes, you can buy other substitutes if your prescription lists the generic names instead of a brand name. You can always encourage your doctor to write salts name on your prescription instead of a specific brand name.

Ans:-Within 2 Hours of Order confirmation

Ans:-From “Track your Order” section

Ans:-Upto Rs. 299/-, 50 >299= FREE.

Ans:-DawaKhana have trusted verified pharmacy partners who are enrolled after ensuring they meet all pharmacy & legal compliance and quality. All products are processed by the concerned pharmacy partner who shall be solely responsible for the authenticity and genuineness of the products. And DawaKhana Delivery person will verify the details of your order (Batch, Mfg, Exp, Qty) before final packing. And we do regular audits with our partner Pharmacy to ensure we maintain & continue delivering quality & genuine products.

Ans:-We do not deliver medicines like Schedule X Drugs, Narcotic Drugs and Drugs which are banned by the FDA.

Yes, to avail exciting offers. You can also place order without create an account. In that case you may not get some exciting offers.

Ans:-You can pay through all means:
a) Credit / Debit Card
b) E-Wallet
d) Cash on delivery

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